Our Reviews

My experience at the dealership was amazing. They really know what they’re talking about and I believe they really did go above and beyond for me and I appreciate that sure I’ll be a longtime customer.

Scott Campbell worked diligently to get me all the features I wanted on my vehicle, took time to explain the process, and then took the time to show me certain features I was unfamiliar with. Very happy with everything to do with this purchase

Scott, Gavin and the Service Team at Capital City at great to work with! Thanks for the service!

Scott and the team were great.

They always do a great job.

I recently purchased my 2026 GMC Sierra 1500 Denali from Capitol City GMC, and I couldn’t be more impressed. As a first-time customer, I wasn’t sure what to expect—but the entire team exceeded every expectation. From the moment I walked in, Emery Webb, my Sales Consultant, made the experience seamless and enjoyable. He was knowledgeable, patient, and genuinely committed to helping me find the perfect vehicle. Sales Manager Colby Rowell and General Manager Justin Stacey were equally outstanding—professional, transparent, and clearly passionate about delivering top-tier service. And when it came time to finalize everything, Finance Manager Justin Brummert made the process smooth and stress-free. This team works like a well-oiled machine, and they made me feel like more than just a customer—they made me feel like family. If you’re considering a new vehicle, I highly recommend Capitol City GMC. Their dedication to excellence is unmatched.

Thank you, Armal.

New truck purchased, relatively easy process and very nice and attentive people.

We have purchased 4 vehicles from capital city and will continue to do so.. The staff and salesman are very professional and treat people with respect

very professional

Timing is everything. Good deal

It was very quick and easy to deal with

No pressure my transition to a new vehicle went really well

We are with your dealership because of our satisfaction with the service department - Scott Hawkins was his usual helpful, professional self! Service was prompt and delivered as promised!

Fast and friendly service as always, and my car was done in just a little over an hour.

Took the truck right in on time got it done well in a timely fashion

Great service, great communication - honest assessment of vehicle.

Immediate professional help on existing issue.

Quick and friendly. On time.

Great group

Took for ever to get my truck in to be looked at so it could be fixed. Rec'd it back and it still is not completely fixed. when I called to mention it and as when I could get back in, the answer was I'll have to call you when we have an opening. Why would my truck not be taken right back in to be looked at again and the work finished?

All the service done was great!

Had to get my truck in to have the onstar checked out. Module needed to be replaced took a little longer to get the part in but once the unit was in truck was brought in and fixed right away.

Scott Campbell was my Salesman. Through the process I also met your Finance Mgr Justin and your General Mgr Justin. It was a great experience with all three gentlemen. Scott spent a lot of time with me explaining all the functions of all the equipment inside and outside the Truck. Scott introduced me to the Service Dept Staff. I will be bringing in my Truck in the next week or so to have Snow Tires put on and a Lift Kit installed because of getting the Snow Plow Pkge with my Truck. I will be referring people to Capitol City GMC in the future. Thank you. Brian Judd

I was early 7:15 AM for a 7:30 appointment and there was a Service Consultant there to greet me. The car was done in time quoted and ir was an easy process. Great people!

Awesome communication. LOVED the video and explanation of the repairs to be done.

Somehow my appointment had been cancelled, yet they were able to get my truck in for service. Very appreciative.

Colby and Scott were great! I couldn’t have asked for a smoother experience. I highly recommend Capital City GMC for your next purchase.

Great people and easy transaction

An outstanding experience from start to finish-efficient, straightforward, and the easiest vehicle purchase I have ever made.

I thought things went okay for first time buyer at this dealership.. like any other business it’s more profitable to them vs the buyer.

Complete service was done very well / service personnel was courteous / thank you /

Scott and Colby were great to work with. They worked to find the car I wanted and everything was fast and smooth.

Scheduled service completed efficiently and timely.

Great service and fast

I have always had great experiences with the service staff at Capitol GMC. This time was no different. These people do what they say, when they say, and there are no surprises. Just honest people doing honest work and taking care of my vehicle in a very professional way. Kind, friendly staff.

Oil change was done in a timely manner

No problem no issues fast easy service

Scott and Ray took great care of me! Appreciate the excellent service.

Great prompt and reliable service as usual.

I have worked with Armel for many years now and he is great to work with. The whole team has been great.

We were pleased with the vehicle we ended up with. More than we wanted to spend but did it for the right reasons.

Straight to the point , no BS, just what you want when buying a car. And the price was amazing. Thank you!

We loved the video update! Appreciate you guys!

Scott and Colby worked with me to arrive at a lease payment I could afford. Excellent customer service and selection.

They worked with me so that we got the price that I was happy with.

Everything went well, salesman (Ashley) was very helpful and courteous. Highly recommended.

The Best car buying experience ever Ashley was awesome from the beginning to the end will never go anywhere else other then Capitol city GMC and deal with Ashley.

I dropped my car off on 5/5 because I was getting a transmission error on my vehicle. Because it was suggested by another shop that I bring it here, because the vehicle is still under Warranty, I said I could leave it to be fit in the schedule. On Friday, 5/9 I called to get an update as I hadn’t heard anything. No update, and no timeframe given. Here lies the first problem. I understand the vehicle is being forming the schedule , but after a week wouldn’t an update be polite? Maybe just scheduling the vehicle at this point? But no, I heard nothing unless I called and I was met with, “we have no master technicians”. Fast forward to 5/15, I get a call asking if it was ok to bring the vehicle to St. Johnsbury. I say ok, because why wouldn’t I? My car has been out of commission for nearly two weeks. Had I known that “giving my blessing” would mean that you drove my vehicle to another dealership, I’m not sure I would have agreed. I didn’t expect to have a car, that was there for transmission issues, would be driven 45 minutes away. Maybe I should’ve asked more questions, however this is why people bring cars to dealerships, because you are supposedly professional and expected to be honest, so far I have felt neither of these. That Friday, my car was diagnosed. I agreed to have the work done, feeling as though I have no other options since it’s been two weeks. In the two week mark, I received the call my vehicle was complete. As I pull into the parking lot, I asked my dad why he thought my plates were gone, surely there’s no reason, to tow it? To get it to St. Johnsbury? To my shock and horror, when I stepped up to pay I was met with “so you have no plates just so you know”. Well where are they? I was told I didn’t bring the car in with them. Are you kidding? Why would I spend over $1000 on a vehicle that had no plates? Why would I drive it there with no plates? I was asked too many times if I was sure I brought the plates. YES. I was this told they were stolen. I have never felt more insulted. First I was blamed for not bringing them, then when that wasn’t a good enough answer I was told they were stolen. Please answer this. Why would a criminal put Alan of the screws back? Why would a criminal pick one random car to take plates from when there are more than fifty to take? Instead of admitting your business messed up and took my plates, no one would even look. No one could instruct me on what to do. It was pathetic. As of today, 5/25, I still have a vehicle that I can’t drive. I spent over $1000 and got back a vehicle with no plates. To add to it, I never hear back that anyone even tried to look. I have leased three vehicles and bought one from this business. I am so disappointed with the service and care you give to your customers and their vehicles.

Both sales rep and sales manger as well as finance associate exceeded my expectations.

Scott is always pleasant and professional

very good work

Quick in and out!

Karl and Colby were great to work with. They were very professional, courteous, and did not pressure me into buying something just for the sake of making a sale. Karl spent a lot of time going over different options with me. His time and patience got me into a a vehicle that I am very happy with and in the price range I wanted to stay in.

Capitol City GMC has been one of the better dealership's (Sales and Service) that I have delt with over the years, I have own at least 10-12 Trucks over the years and I love my new 2026 GMC Serria Denali 1500. I typically take very good care of my investment, the one thing that bothers me the most and this true for most dealerships I've that I have delt with is technicians getting in the new vehicle with dirty clothes and shoes. My opinion is the service manager before handing over the keys is they first put seating and floor protectors in the vehicle. I just shows that you care about my investment.

Armel was so great to work with. We were able to get our son into a brand new GMC pick up truck and Armel was so helpful. Buying a car is not my most favorite thing to do and Armel made it so easy. Thank you!

Great people.

Best experience ever.

Fast and friendly

Very helpful and patient

I had a very good experience from beginning to end.

Great customer service!

The services department is just easy to work with

Scott was straight up and easy to work with. I have a crazy schedule lately and he was very flexible. The same goes for Justin in finance. EXTREMELY flexible, professional and accommodating.

Always excellent service

Courteous and professional staff. Always take great care of me!

Tire changeover-completed, inspection-completed , backup camera not working-it had failed -replaced, rattle in back- Parts ordered to fix the rattle, will get a call to come back Happy with this service appt

Went there for issues with my radio, I asked before I left the dealership if they found a problem but I was told there could be a update to the problem and once it gets the signal it should fix itself?? It’s not any different than when I brought it!!! Purely disappointed, I will be calling the dealership next week to discuss my options in getting it fixed.

Great experience from start to finish, David went the extra mile to get the vehicle I wanted. Highly recommend this dealership.

Brought my truck back for a warranty replacement, and my grill was broken and they replaced with one at the shop for no charge. Great experience

Timely appointment with great attitude

Took me in without an appointment and completed the necessary service.

Great

great service

Keeping my 8 year old Denali deisel running like new

Oil change and wipers replaced nothing major, staff were friendly!

Easy to make an appointment . Very nice customer service .

I have had many “wait for my oil change” experiences across many dealerships and this was one of the fastest. I was in and out in 47 minutes. The waiting area was super clean. Water, coffee, snacks provided.

Karl did an excellent job getting us into the exact truck we were looking for

Excellent team and service

Very accommodating and pleasant

Good service

Pleasant and efficient

Ashley and the whole team were very helpful in the whole buying process. Very friendly and knowledgeable.

Good deal and Scott made the process easy.

Capitol City Buick in my mind is in a league of their own as far as service, professionalism and Quality of the waiting space. Wouldn't change a thing! Others should follow your Model as what to inspire to be. Excellent Job Thanks again for all your team does. I will be reaching out in the next 6 months or so to upgrade my truck. Kevin McMillan

Very kind people

Ready on time with a good price

Everyone was helpful and pleasant. Truck oil was changed and tires rotated. Service was done in a timely manner.

good people to deal with. clean dealership. friendly dog. truck delivered with everything i wanted installed. took alot longer then expected to get tires changed over to new truck. timing was the issue, im over 1hr an 20 min away.. good dealership.

On time, fast, and completed job in less than an hour.

Leased my 8th vehicle from Scott Campbell at Capitol GMC. Received a fair quote after the road test and immediately started the paperwork. Scott spent a lot of time getting me a Veterans discount and setting up my insurance and financing. I appreciate his effort. I left again with good feelings about dealing with Scott and Capitol GMC. I purchased the 2026 GMC Terrain AT 4. It’s a great rig!

Everything was good

The appointment went smooth .

Addressed all my questions. Teh entire process moved along well

My salesman David was very helpful! Unfortunately I was disappointed that your website and advertisement looked like you had many vehicles to choose from at your location but you did not so there was none of what I was looking for! David was able to locate one from another state which David made work, site unseen! If David wasn’t as helpful and knowledgeable I would NOT have chosen your dealership!

Always top notch service!

Excellent: everything was completed to my satisfaction, and I even received a complimentary wash and vacume. Top Notch !